Customer Support, Terms of Service & Privacy Policy
Last updated: Jun 18, 2024
Customer Support
If you have any issues with customer service, please contact your salesperson via ross@rapidbusinessplans.com or text or call 904.999.3133 for assistance.
Terms of Service/Fulfillment Policy
All charges are non-refundable. By completing your payment, you acknowledge and agree that you are purchasing a non-refundable service. Once your payment has been processed, you will not be eligible for a refund.
Privacy Policy
We value your privacy very highly. Please read this Privacy Policy carefully before using the rapidbusinessplans.com Website (the "Website") operated by Rapid Business Plans, DBA for Prior Business Consulting, LLC, a(n) Limited Liability Company formed in Florida, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website are conditional upon your acceptance of and compliance with this Privacy Policy. This Policy applies to everyone, including, but not limited to, visitors, users, and others who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Internet or other electronic activity - Information regarding your interaction with our website or application
We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.
With whom we share your personal information
We do not share your personal information with any parties. However, the personal information acquired is stored in 3rd party tools such as HubSpot, Google, Zoom, Teamwork.com, and other SaaS tools for our reference and internal use.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Destroying the personal information that we no longer need;
Requiring our employees to sign confidentiality agreements;
Maintaining up-to-date software and safeguards;
Performing regular due diligence of vendors.
Sale of your information
We do not sell your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children's Privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics Programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information Retention
We retain all of the information that we collect until you unsubscribe from our emails or your account becomes inactive.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia and/or the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at admin@rapidbusinessproducts.com.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to access the personal information that we have collected about you.
The right to say no to the sale of your personal information.
The right to request that we delete all or some of the personal information that we have collected on you.
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to request that we restrict the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
The right to stop receiving unwanted direct marketing.
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Bethany McClellan
Owner
admin@rapidbusinessplans.com
904.999.3133
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
Name;
IP address;
Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
Bethany McClellan
Owner
904.999.3133
1015 Atlantic Blvd., Ste. 144, Atlantic Beach, FL 32233
United States
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Bethany McClellan
Owner
904.999.3133
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
We plan to transfer data to United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at admin@rapidbusinessplans.com.
